Privacy Policy
Last updated: 7/28/2026
Propane Specialty Services LLC ("we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, and protect information you provide through our website and our text messaging program.
1. Information We Collect
We may collect the following information when you contact us or sign up for updates:
- Name
- Email address
- Mobile phone number
- Service address and account details
- Messages or inquiries you submit
2. How We Use Your Information
- To respond to inquiries and provide propane services
- To schedule deliveries, installations, and service appointments
- To send service updates, account notices, and (with consent) SMS notifications
- To comply with legal obligations
3. SMS / Text Messaging Program
If you opt in to our SMS program, you consent to receive recurring text messages from Propane Specialty Services LLC related to your account and services (such as delivery reminders, appointment confirmations, and account notifications). Message frequency varies. Message and data rates may apply. Consent is not a condition of purchase.
You can opt out at any time by replying STOP to any message. Reply HELP for assistance, or contact us at info@propanespecialtyservices.com.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors that support our services (such as message delivery providers) is permitted. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
4. How We Share Information
We do not sell your personal information. We may share information with trusted service providers (such as SMS delivery vendors and IT providers) who help us operate our business, subject to confidentiality obligations. We may also disclose information when required by law.
5. Data Security
We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission over the internet is 100% secure.
6. Your Choices
You may request access to, correction of, or deletion of your personal information by contacting us at info@propanespecialtyservices.com. You may unsubscribe from SMS messages by replying STOP.
7. Children's Privacy
Our services are not directed to children under 13, and we do not knowingly collect their information.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised "Last updated" date.
9. Contact Us
Propane Specialty Services LLC
10105 N. State Highway 80
Email: info@propanespecialtyservices.com
Phone: (555) 123-4567